Shipping policy
At Harriet Ark, we want your shopping experience to feel easy and worry-free. Here's everything you need to know about how we prepare, ship, and deliver your order.
Order Processing
All orders are typically processed within 1–3 business days, excluding weekends and public holidays.
During busy seasons or promotional periods, processing may take slightly longer. We'll do our best to keep you informed of any significant delays.
Shipping & Delivery Times
Once your order has been processed and shipped, estimated delivery times are:
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United States: 7–10 business days.
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International Orders: 10–14 business days.
These are estimated transit times and do not include order processing.
Shipping Costs
We offer free shipping on orders over $99.
For orders below this amount, applicable shipping charges will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order ships, you'll receive a shipping confirmation with tracking information so you can follow your package's journey.
Tracking updates may take some time to appear after your package has been handed over to the carrier.
Delivery Delays
While we work with shipping partners to provide reliable deliveries, occasional delays may occur due to weather conditions, holidays, customs processing, or carrier disruptions.
We appreciate your patience and understanding when circumstances beyond our control affect delivery times.
Customs & Import Duties
For international orders, customs duties, import taxes, or other fees may apply depending on your country's regulations.
These charges are the customer's responsibility and are not included in the product price or shipping fee unless explicitly stated at checkout.
Need Help?
If you have questions about your order or delivery, our customer care team is happy to help.
Email: Info@harrietark.com
Thank you for shopping with Harriet Ark!